Straight answers.
Before you get started.

Starter is $790 + GST, Business is $1,490 + GST and Growth is $2,490 + GST. That is $869, $1,639 and $2,739 including GST. Each is a one-off website fee with a defined scope.

Yes. Start with what your business does, who your customers are and what you want the website to achieve. We explain the choices in plain language and agree the work before starting.

Your logo, business information, service details, contact details and any photos you have permission to use. We also discuss domain access and any existing website. Starter needs your main copy supplied; Business includes basic editing and Growth includes help with copy structure.

Starter includes 1 round, Business 2 rounds and Growth 3 rounds. A round is one collected set of feedback within the agreed scope. New requirements and additional rounds are quoted before we do the work.

We confirm a realistic schedule in your quote after reviewing the pages, content and features. Timing depends on the scope, when materials arrive and how quickly feedback is returned. We do not promise the same deadline for every project.

We quote the extra pages before building them. You can compare that with moving to the next website tier, so you understand the scope and price either way.

Yes. Send the current website and tell us what is not working. We review what can be kept, what needs improving and which package or scope makes sense.

Our current focus is websites and digital marketing for service-based and local businesses. If you have a specialised project, you’re welcome to contact us and we’ll let you know whether it’s something we can help with.

No. Website design is a one-off service. Website Care and marketing are optional. Domain renewals, hosting or third-party software may have their own costs, which we explain before you commit.

Your business owns the website. We hand over the website and agreed access so you can keep it with us or arrange your own support. Any third-party software or stock assets remain subject to their own licences.

Yes. We agree on how you want to edit the website before choosing the setup. We explain the handover and what you can update yourself. You do not need to buy a maintenance plan.

Yes. Website Care includes up to 30 minutes of small content changes each month. Larger changes, extra pages or a redesign are quoted separately before work starts.

Business includes 30 days of post-launch support and Growth includes 60 days. We explain that support scope in your quote. For ongoing content updates, choose optional Website Care or ask for a separate quote.

Website Care is optional support at $99 + GST per month ($108.90 including GST). It covers the agreed hosting arrangement, SSL, backups, monitoring, applicable updates, minor fixes and up to 30 minutes of small content changes. There is no lock-in.

Yes. Add a proper second-language version to any website package: Starter +$300, Business +$600 or Growth +$900, excluding GST. The add-on follows the selected package’s agreed pages and scope. Each language has its own pages and URLs.

Of course. Explain your business in the language that comes naturally. We help turn that understanding into clear English and/or Chinese content for your Australian customers.

SEO means improving a website so search engines can understand it and people can find useful pages in normal search results. It involves the content, structure and technical condition of the website.

Local SEO focuses on searches for services in an area. It includes your website, Google Business Profile and Google Maps presence, so customers can find relevant information about your local business.

SEO builds visibility in normal search results and Maps over time. Organic clicks are not charged per click by Google. Google Ads uses a separate advertising budget to pay for search advertising clicks and can bring visibility more quickly. Neither guarantees enquiries.

No. Growth + Google Ads is $1,390 + GST per month ($1,529 including GST) for our services. Your advertising budget is separate and is paid directly to Google. We agree the advertising budget with you.

No. You can buy a website on its own. The search setup included in your website package is part of the build. Ongoing Local Growth is an optional, separate service.

No. We do not guarantee rankings, traffic or a set number of enquiries. We agree the work, track relevant changes and explain what we are doing and why.